Travel Service Fees

Schedule of Professional Service and Miscellaneous Fees

SERVICE FEES

One-way domestic airfare only booking (Includes services between Norfolk Island and Australia)

$15.00 per ticket

Return domestic airfare only booking (Includes services between Norfolk Island and Australia)

$30.00 per ticket

One-way Trans Tasman airfare only booking (Includes services between Norfolk Island and New Zealand)

$25.00 per ticket

Return Trans Tasman airfare only booking (Includes services between Norfolk Island and New Zealand)

$50.00 per ticket

One-way International airfare only booking

$75.00 per ticket

Return International airfare only booking

$150.00 per ticket

Domestic Air and Land arrangements booking

$100.00 per person

International Air and Land arrangements booking

$200.00 per person

Note: Highest fee only applies to combinations

AMENDMENT FEES

(in addition to Supplier amendment fees and additional charges)

Domestic/Trans Tasman Booking Amendment

$50.00 per ticket

International Booking Amendment

$75.00 per ticket

CANCELLATION FEES

(in addition to Supplier-imposed fees)

For cancellations made to a deposited booking, regardless of reason for cancellation

$50 or 10% of total trip or component value, whichever is greater

ADDITIONAL SERVICES

Additional Baggage allowance after Booking

$10.00 per occurrence, in addition to supplier charges

After Hours service fee

$100.00 per occurrence

Note: Normal Business hours are 9am – 4pm Mon – Fri Norfolk Island local time, excluding Public Holidays

Provide standard supporting documentation requested for insurance claims NOT issued by Burnt Pine Travel

$100.00 per occurrence

Any services provided, not covered in this Schedule, are chargeable on an hourly basis at the rate of $50 per hour

Valid from 01 December 2022